Dyluxe Marketing

Effective Date: March 5th, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Dyluxe Marketing DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

Name, email address, phone number, mailing address

Payment information when you make a purchase or request a quote

Business information: company name, job title, industry

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information, operating system, referring URLs

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication:

Records of inquiries, messages, and feedback

Appointment details and preferences

Service history and project communications

2. How We Use Your Information

We use collected data for:

Delivering, managing, and improving our marketing services

Processing transactions and communicating about projects, campaigns, and invoices

Sending promotional messages, newsletters, and service announcements (with your consent)

Personalizing your experience and tailoring content to your interests

Analyzing trends and measuring campaign effectiveness

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

Complying with legal and regulatory obligations

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including project updates, appointment reminders, campaign notifications, and customer support.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Consent is not a condition of purchase

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying "STOP"

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

All opt-out requests are processed immediately

Message Frequency & Content:

Message frequency varies based on your interactions with our business

Messages will be directly related to the services you have requested

We do not send promotional content without specific consent

Help & Support:

Reply "HELP" for assistance or contact us at [email protected]

Customer support is available during regular business hours

Carrier Information:

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of service delivery is permitted. All other use case categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

Third-party vendors who assist in our operations (e.g., payment processing, scheduling)

SMS aggregators and providers solely for delivering messages you've consented to receive

All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

If required by law, legal process, or to protect our rights

In response to valid law enforcement requests or court orders

Business Transfers:

In case of mergers, acquisitions, or sale of assets — your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

Encryption of sensitive data in transit and at rest

Secure access controls and authentication mechanisms

Regular security assessments and updates

Breach notification protocols in accordance with applicable laws

Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic and user behavior

Remember your preferences

Improve website functionality and user experience

Deliver relevant ads and measure campaign performance

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

You have the right to:

Access, correct, or delete your personal information

Opt out of marketing emails by clicking "unsubscribe"

Opt out of SMS messages by replying "STOP"

Request a copy of the data we hold about you

Withdraw consent at any time for future communications

Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, contact us at [email protected]

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Dyluxe Marketing.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Dyluxe Marketing

Phone: +1 (770) 380-1667

Email: [email protected]

Website: dyluxe.co

By using our website and services, you consent to this Privacy Policy.

© 2026 Dyluxe Marketing. All rights reserved.